Insight Global is seeking a Registered Nurse (RN) Nurse Navigator for a nursing job in Lewisville, Texas. Job Description & Requirements Specialty: Nurse Navigator Discipline: RN Start Date: 12/08/2025 Duration: Ongoing 42 hours per week Shift: 12 hours, days, nights Employment Type: Staff Shift : 12-hour rotational shift. 2 days on, 2 days off, with rotating weekends. Must Haves: Active RN license (unrestricted / compact) Graduate of an accredited nursing program. Comfortable managing 25 calls per shift, including documentation (~11 minutes per call). Experience in telephonic assessment and remote patient monitoring. Skilled in working with patients of all ages (pediatric to geriatric). Strong knowledge of clinical protocols, national geography, and care navigation. Ability to multitask and adapt in a fast-paced, dynamic environment. Proficient in Microsoft Word and Excel; must be computer literate. Minimum typing speed of 30 WPM. Excellent phone presence and communication skills. Comfortable working with multiple monitors/screens. Plusses: Acute care experience Experience in ER, pre-hospital work, EMT, or paramedic Day to Day : The Nurse Navigator will work within the Medical Command Center (MCC), a clinical call center that supports 911 systems by triaging low-acuity calls and coordinating appropriate care. Using proprietary clinical decision software (Corti), Nurse Navigators assess patient needs remotely and guide them to the most suitable healthcare resources, helping reduce unnecessary emergency department visits and ambulance dispatches. Key Responsibilities: Conduct telephonic triage using evidence-based protocols and Corti software. Assess patient conditions and match them with appropriate care options (e.g., urgent care, virtual visits, ride-share transport). Coordinate care across a national network of facilities and providers. Handle calls from 911, AMR, and Fire departments. Route mental health-related calls to crisis lines when applicable. Support remote telemonitoring for patients nationwide. Program Impact: Improves emergency response times by diverting non-emergency cases. Ensures patients receive timely, cost-effective care in the right setting. Keeps EMS units available for high-acuity emergencies. About Insight Global Insight Global Health is a staffing company dedicated to empowering people. We support healthcare providers across the country for both local and travel job opportunities. Benefits Employee assistance programs Medical benefits Weekly pay Dental benefits Continuing Education Benefits start day 1 401k retirement plan License and certification reimbursement Wellness and fitness programs Referral bonus
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